from 19 €
Travel serenely :
- Holiday cancellation
- Holiday interruption
- Holiday third party insurance cover
- Search, offshore and mountain rescue
Cancellation due to
Serious illness, accident, death, major home damage, lay-off, professional relocation, roadblocks, strikes, any complication due to pregnancy until the 28th week.
Holiday interruption due to
Serious illness, death, major home damage, unavailability of accommodation
Property damage due to fire, an explosion or flooding
Damage to the property or belongings of the owner of the rented accommodation
Search and rescue costs
Several people are going on the trip. Do we have to take out insurance for each person or for the rented accommodation ?
Cabinet ALBINET : You take out insurance on the rented accommodation; you have to list the participants on the application form. Therefore, you only pay one single premium for all the participants.
Several families are expected to go on the trip. What happens if one of them cancels ?
Cabinet ALBINET : The holiday rental is not cancelled and we will refund the amount paid by the absent family in proportion to the number of participants, therefore the other families will be still be able to enjoy the holiday.
Am I covered if I break the lounge table ?
Cabinet ALBINET : Yes, within the limits of the cover (see table of cover), but you must pay the deductible, the amount of which is indicated in this table.
In the event of a cancellation, will my deposit be refunded ?
Cabinet ALBINET : Yes, if a deposit was paid to the owner.
And what about if I have paid the whole rent ?
Cabinet ALBINET : We will also refund the whole rent.
Does the insurance cover personal belongings ?
Cabinet ALBINET : No. If you have valuables (jewellery, watches) and would like to insure them, contact your insurance company to take out comprehensive jewellery insurance covering the required region. This also applies to nomadic devices (laptops, smartphones, etc.)
What exactly is the ten-day period to take out the insurance ?
Cabinet ALBINET : When your rental agreement is signed or a deposit or down payment has been paid, you have a period of 10 days to take out the ADAR insurance. After this period, you may still subscribe but you will only benefit from all cover after application of a waiting period of 7 days during which no cover may take effect (save Occupant’s Liability, which shall take effect at midday on the day after payment of the premium).
If I am made redundant for economic reasons, am I covered in the event of cancellation ?
Cabinet ALBINET : Yes.
Am I covered if I leave the tap on and cause a flood ?
Cabinet ALBINET : Yes. You will be held responsible. The insurance company will pay for the damage caused in the rented accommodation, with a ceiling limit for damage due to water, fire and explosion of €1,500,000.
If my mother has to go to hospital when I am about to go on holidays, can I cancel the rental ?
Cabinet ALBINET : Yes. The policy covers ascendants and descendants of the second degree, as well as son-in-law or daughter-in-law, brother or sister, uncle or aunt and nephews or nieces.
In the event of a natural disaster, like the eruption of a volcano, am I covered if I cancel the rental ?
Cabinet ALBINET : No. Cancellations due to weather events related to the restriction or prohibition of air traffic are not covered by the policy.
If I rent several properties, can all the rented properties be included in the same policy ?
Cabinet ALBINET : No. A policy has to be taken out for each rental.
If I don't have a hard copy of the rental agreement, will the insurance policy apply ?
Cabinet ALBINET : It is compulsory to have a hard copy for rentals in France. This is not always the case for rentals abroad. For rentals in France, even if you do not have a written document, the agreements exchanged concerning the amount of rent, the type of property and the rental period are equivalent to a contract. Caution: under no circumstances can cash payments be allowed.
In case of an epidemic ; Am I covered in the event of cancellation ?
Cabinet ALBINET : No. We are responding to your holiday stay refund claim relating to the travel and/or confinement restrictions and/or closure of neighbouring sites. These unprecedented events are neither insurable nor insured. We are therefore unable to act. The exceptional scale of the disruption which results from the prohibition, restriction and confinement measures taken by the public authorities are such as to justify a request for a postponement of the rental dates or termination of the said contract. If your owner is ok to change the dates of the rental, we will change the dates on your insurance contract. Thanks to send us by email the new dates of the rental and also you insurance contract number.
If I get the COVID or if I am positive to COVID, am I covered ?
Cabinet ALBINET : Yes, and also all the participants to the trip if you are members of one and same family. If you are travelling with friends, we will refund the amount paid by the absent family in proportion to the number of participants
Our councillors are available of 9 hours at 6 pm (GMT+1) to answer to your questions
+ 33 (1) 48 01 84 84
5 cité de Trévise - 75009 PARIS